Skip to main content

Publications

  • Updated

General 

Where do I go to purchase publications?

Publications may be purchased through the usgbc.org store.

Digital LEED reference guides can be purchased and accessed through the LEED credit library and resources library.

Who receives national member pricing?

Anyone who is an employee of a company that has a current USGBC membership (Organization, Silver, Gold, or Platinum) and whose account is connected to their company's membership receives national member pricing.

Individual members and non-members receive standard pricing.

How do I cancel my publication order or adjust my shipping address?

If you would like to adjust your shipping address or cancel your order, do so within 24 hours of placing your order by emailing education@usgbc.org. Please note cancellation of your order or modification of your address cannot be guaranteed. 

What is your return policy?

All items purchased on usgbc.org are final sale and are not eligible for return or exchange. This includes merchandise and publications, including reference guides.

If you received a defective or damaged product, contact us and we’d be happy to arrange a refund or exchange.

Before placing an order for any of our publications, be sure you are ordering the publication.

If you received an incorrect publication, contact us and we’ll work to resolve the situation.

I work for a tax exempt organization. How do I get tax-exempt status for a purchase?

If you are a tax-exempt organization, you will have the opportunity to upload your tax-exempt certificate at the check-out screen. Once the certificate is uploaded (allow for a few seconds to update), your total will be updated. If you experience any issues, please submit an inquiry.

How do I get a refund for tax-exempt status?

If you ordered a USGBC education product and should have received tax-exempt pricing, email education@usgbc.org and attach your tax-exempt certificate to the email. In the email, also share the order number of your purchase.  We will be in touch regarding the refund.

Where can I find information about LEED reference guides?

You can learn more about LEED reference guides here.

Hard copy publications 

How long does it take to receive a hard copy publication from the USGBC store?

If you ordered a hard copy, your order will be shipped according to the option you selected during checkout. Note that delays relating to weather, Customs, or other factors that are not in the carriers’ control can impact delivery times for all shipping methods selected.

When can I expect to receive the LEED v4 reference guide or other printed USGBC publication I ordered?

Domestic-bound orders are typically delivered within 5-7 business days after the day the order was placed. Orders typically ship via UPS Ground, but PO Box orders ship via the U.S. Postal Service (and do not have tracking information). International orders may take between 2-3 weeks for delivery. Note that delays relating to weather, customs, or other factors that are not in the carriers’ control can impact delivery times for all shipping methods selected.

Rush shipping is not available on hard copy LEED v4 reference guides. Purchasers of PDF copies of the LEED v4 and LEED v5 reference guides can download them as soon as we receive payment.

Digital publications 

How do I download and access the USGBC publication I ordered?

If you purchased a digital resource (pdf), you can download the publication immediately. To access, sign in to your USGBC account and select Education then Overview from the menu on the left. Your documents will be listed under the tab labeled "Books & Guides." Click the Download button next to the desired publication.

What are the minimum system requirements to view an e-document PDF?

The following software will allow you to open and view our e-documents (PDF):

  • Windows: Windows Microsoft Windows 2000 with Service Pack 2, Windows XP Professional, Home Edition Internet Explorer 6.0 or higher, Mozilla Firefox 1.0 or higher, Adobe Reader or Professional 7.0 or higher
  • Macintosh: Mac OS X 10.3 or higher, Safari 2.0 or higher, or Mozilla Firefox 1.0 or higher, Adobe Reader or Professional 7.0 or higher

Some customers have reported problems downloading and viewing e-documents (PDF) in the Google Chrome browser. If you have trouble, try opening your e-documents (PDF) in one of the compatible browsers listed above.

Can I open the e-document (PDF) if I’m not connected to the Internet?

Yes. To enable offline reading mode, select the option to make the file available for reading without an Internet connection. This will allow you to open the file for up to seven days before prompting for login again. To log in, you will need to be connected to the Internet. You will be presented with this option immediately after you log in.

Can I print the e-document (PDF)?

Yes, you may print the e-document (PDF), but downloads of the e-document may not be copied or distributed, even if offered free of charge.

 

Related articles