- How can I get a copy of my invoice or receipt?
- How can I generate an invoice?
- My invoice was cancelled due to non-payment. What should I do?
- What information should I provide for the ‘Bill To’ party of an invoice?
How can I get a copy of my invoice or receipt?
For LEED project registration and certification fees (LEED BD+C, LEED ID+C, LEED O+M, LEED for Homes, v4.1 Residential):
- Please visit the 'Payments' tab for the project in LEED Online to download the invoice or receipt.
- If you do not have access to LEED Online, please request that the LEED Project Team Administrator add you as a Team Member to the project in LEED Online.
For all other project and product types:
- Log in to usgbc.org
- Go to your "Account"
- Go to “Order History”
- Search any order by order ID, project ID or organization ID
- Follow prompts.
How can I generate an invoice?
For LEED BD+C, LEED ID+C, LEED O+M, LEED for Homes, v4.1 Residential registration in LEED Online, when prompted for payment:
-
For all projects except Europe, Turkey, India or Canada (USD)
please select the option to 'pay by check' and fill the requested fields; the invoice may still be paid by credit card, check, or wire.
-
Europe, Turkey (EUR)
please select the option to 'pay by wire / SEPA payment' and fill the requested fields; the invoice may still be paid by credit card or wire / SEPA.
-
India (INR)
please fill the requested Billing details and select the button to 'Submit Payment'. This will generate a Pro Forma Invoice that may still be paid by any method; credit card, check or wire.
-
Canada (CAD)
please select the option to pay by 'check' or 'wire' and fill the requested fields; the invoice may still be paid by credit card, check, or wire.
For LEED BD+C, LEED ID+C, LEED O+M, LEED for Homes, v4.1 Residential certification fees in LEED Online, either:
- ‘Submit for review’ from the 'Credits' tab and follow the instructions above, or
- Visit the 'Timeline' tab to 'Generate Pre Payment Invoice' and choose the option based on location as outlined in the instructions above.
My invoice was cancelled due to non-payment. What should I do?
Please review LEED registration and certification invoice payment terms.
If your LEED project registration invoice was cancelled due to non-payment, you will need to register the project again as a new project in LEED Online.
If your LEED certification review invoice was cancelled, and your team is not ready to submit for review but would like to pay in advance, please:
- Ensure the project details and timeline are correct by following the steps here
- Visit the ‘Timeline’ tab of the project in LEED Online and press the button to ‘Generate Pre Payment Invoice.’ Select the option to pay by check or wire to generate an invoice; the invoice will be emailed and can also be found on the ‘Payments’ tab of LEED Online. Once generated, invoices may be paid by credit card, check, wire / SEPA / ACH / EFT depending on the project location.
If your LEED certification invoice was cancelled, and your team is ready to submit for review, please:
- Ensure the project details and timeline are correct by following the steps here
- Visit the ‘Credits’ tab of the project in LEED Online and select the option to ‘Submit for review.’ Select the option to pay by check (or wire) to generate an invoice; the invoice will be emailed and can also be found on the ‘Payments’ tab of LEED Online. Once generated, invoices may be paid by credit card, check, wire / SEPA / ACH / EFT depending on the project location. Credit card payment will be the fastest way to proceed with review.
If your LEED certification invoice was cancelled and your team has already submitted for review, please:
- Visit the ‘Timeline’ tab of the project in LEED Online and select the option to ‘Generate New Invoice’. Select the option to pay by check (or wire) to generate an invoice; the invoice will be emailed and can also be found on the ‘Payments’ tab of LEED Online. Once generated, invoices may be paid by credit card, check, wire / SEPA / ACH / EFT depending on the project location. Note that review will not begin until payment is received.
Should the button ‘Generate Pre Payment Invoice’ or ‘Generate New Invoice’ not appear for your team on the ‘Timeline’ tab, please contact us with the LEED project ID and the ‘Bill To’ party details.
What information should I provide for the ‘Bill To’ party of the invoice?
For invoice creation, we will need the following details:
- Name of the individual
- Company name
- Company mailing address line 1
- Company mailing address line 2 (optional)
- City, State, Country, Mailing code
- Email address of the individual named above
Additional information such as Tax ID numbers, etc. may be forwarded to us for inclusion on the invoice as well. Please contact us with the LEED project ID and the ‘Bill To’ party details.