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Exam Appointments

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How do I schedule an exam appointment?

Once registered, you can visit GBCI Prometric and click "Schedule" under either the "Test Center Exam" heading or under the "Remotely Proctored Exam" heading depending on whether you wish to take your exam at a Prometric Test Center or at a remote location, respectively.

You may also schedule your exam by logging into your credentials account and clicking either the blue "Schedule/reschedule exam online" button for a remote exam appointment or the "Schedule/reschedule exam at a test center" for an in-person exam appointment. You will use your exam eligibility ID (EID) and the first four letters of your last name to secure your appointment.

After you successfully schedule your exam appointment, you will see a 16-digit confirmation number on the screen, and you will also receive an auto-generated email from Prometric. Record your confirmation number. You will need this confirmation number to confirm, cancel or reschedule your exam appointment.

What is an EID?

After you submit your exam registration, you will be provided with an exam eligibility identification (EID) that you will use to schedule an exam appointment with Prometric. An EID typically consists of 13 characters and includes both numbers and letters.

What is a confirmation number?

After you schedule an exam appointment with Prometric, you will receive a confirmation number, also called an appointment ID. The confirmation number typically consists of 16 numerical digits. This number will be required to make any changes to your exam appointment or to launch your exam if you decide to take it remotely.

Who is the test sponsor?

If you are prompted to select a test sponsor on Prometric's website, you will want to select "Green Business Certification Inc." or "GBCI." GBCI provides independent oversight of professional credentialing programs including LEED, EDGE, WELL, SITES, Sustainability Excellence, and Urban Greenhouse Gas Inventory Specialist.

We have a group of 25+ candidates who wish to schedule their exam appointment together. Can we test as a group?

Yes, GBCI offers an Alternative Exam Delivery (AED) program for large groups. AED events can be held at a remote computer lab or at a Prometric test center. You can find answers to common questions about AED delivery on GBCI’s AED FAQ page. After reviewing the AED event sponsor guidelines, you can submit an application to host your own AED event. A member of the GBCI credentialing team will review your submission and follow up with you directly.

How do I reschedule or cancel an exam appointment?

If you want to reschedule or cancel your exam appointment, you will first need to determine if you are eligible to do so by reviewing GBCI’s exam reschedule and cancelation policy. To make any changes to your appointment date, please visit prometric.com/gbci and click “reschedule/cancel.” You will be required to enter your 16-digit confirmation code and the first four letters of your last name to complete the process.

What is GBCI’s exam rescheduling and cancellation policy?

You may reschedule or cancel your LEED exam up to 30-days prior to your exam without incurring a fee.

  • If you reschedule or cancel an exam fewer than 30 days, but more than three days before the scheduled appointment, you will be charged a $50 fee.
  • You cannot reschedule or cancel your exam after midnight on the third day before your scheduled appointment. For example, Wednesday appointments cannot be rescheduled or cancelled after Sunday, 11:59 p.m. EST.
  • If you miss your exam date or fail to reschedule or cancel at least 3 days prior to your appointment, you will forfeit the entire exam registration fee.

You can reschedule or cancel your exam appointment by going to prometric.com/gbci. You must have the 16-digit confirmation number you received from Prometric when you scheduled your exam.

When you reschedule your appointment, you will receive a new exam appointment confirmation email from Prometric. If you cancel your appointment, you will receive a cancellation notice. If you do not, contact Prometric immediately to confirm your exam was rescheduled or canceled.

How can I change my test center exam appointment to a remotely-proctored exam?

If you already have an exam scheduled at a Prometric test center and wish to change the delivery method to an online exam, you will first need to cancel your original appointment by providing your confirmation number and then schedule your online exam, using your exam eligibility ID (EID).

Before deciding if an online exam would best suit your needs, please complete a systems readiness check and review the testing environment requirements.

How do I confirm the date and time of my scheduled exam?

Upon scheduling your LEED exam with Prometric, you will receive an “Appointment Confirmation” email sent by Prometric (donotreply@prometric.com) which will include your exam date and time. Note that the exam time will be written in the 24-hour notation in the form hh:mm (e.g., 16:00 to denote 3:00 P.M, or 03:00 to denote 3:00 A.M.) along with your time zone.

Another way to confirm your exam appointment date and time is to visit prometric.com/gbci and confirm your exam appointment by entering your 16-digit confirmation number included in your “Appointment Confirmation” email and entering the first four characters of your last name. If you are not able to locate the confirmation email, please check your spam, junk or clutter folders

My exam appointment got canceled by Prometric, what should I do?

Due to circumstances outside of their control (e.g., weather-related closures), Prometric will occasionally cancel a candidate’s exam appointment. If this is the case, you will receive an email cancellation from Prometric and will have the option to schedule your exam as a remotely proctored online exam or at a Prometric test center. Allow up to 5 business days for Prometric’s scheduling system to process the cancellation updates. Once the system is updated, you will be able to self-serve and reschedule your exam. Use your current EID when rescheduling your exam.

I have a GBCI exam scheduled with Prometric and would like to cancel/reschedule, due to concerns about COVID-19.

If you have scheduled a LEED Green Associate or a LEED AP with specialty stand-alone exam at a Prometric test center, and you are hesitant to sit for an-in person exam due to Covid-related concerns, you can either reschedule it for a later date at the test center or reschedule to a remotely proctored online exam. To reschedule to a remotely proctored online exam, you will first need to cancel your exam appointment at the test center, then follow this link to schedule your remotely proctored online exam.

When you reschedule your exam, you will receive a new confirmation email. If you do not, contact Prometric immediately to confirm that your exam was rescheduled.

Are there any times when LEED exam appointments are unavailable?

Exams are not offered for a one-week period each year at the end of July to accommodate the deployment of updated exams globally on August 1.

I am unable to schedule an appointment within my exam eligibility period. Can I get an extension?

Once you register and pay for your exam, you have 12 months to schedule and take your exam session. If you are unable to take your exam during your 12-month eligibility period, you may request a one-time courtesy extension of six months.  Please contact GBCI before the end of your exam eligibility period to request an extension.

What identification is required to check in for my exam?

Your ID must have your name printed in Roman characters and must match exactly the name that was used to register for your exam. The ID presented must also:

  1. Be in the original form (laminated or plasticized) it was issued. No photocopies or duplicates will be accepted.
  2. Be valid. The ID must include an issue date and an expiration date. Note: the ID cannot be expired.
  3. Include a recent, recognizable photo.
  4. Include a signature.

If your main form of ID does not meet all of the criteria above, you may present a secondary ID that fulfills the missing elements. Please refer to the Candidate Handbook (LEED Green Associate) (LEED AP) for additional information. If you find you have an insufficient ID or that the name on your ID does not match the name on your registration, please contact GBCI at least fifteen (15) days prior to your exam appointment.

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